Posts Tagged ‘leadership’

The Most Important Question You Aren’t Answering

We spend a great deal of time talking to you about ways you can improve your life.  We share insights as to how to grow your financial independence, we help you create spectacular relationships and preach about the ways you can integrate all the things you want to do into your schedule. Now we want you…

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The Difference Between Efficiency & Effectiveness

Susie was called into her supervisors office.  She knew what the conversation would be and dreaded going in there, but also wanted to get it over with.  Her supervisor said, “Susie, your productivity is not where it needs to be.”  Susie had seen her performance numbers so she was not surprised but she also felt like she…

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The Christmas Songbird

A story about the value of showing unconditional love. Sonita the songbird loved waking up the Clark family each morning with her beautiful voice. But one morning shortly before Christmas, they left! Whatever was she going to do for Christmas?  Like clockwork, Sonita the songbird would perch on the branch of the Clark’s large oak…

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Top 10 Strategies to Become More Assertive at Work

A 2019 study by Top Interview found that 70% of employers prioritize assertiveness as the top quality they look for in prospective employees.  In turn, 94% of employees say they feel more effective when they are confident in communicating at work.  But with only 49% of Americans liking their job and 25% feeling like they have a…

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What If We All Stopped Dreaming?

Do you stare at the night sky?  Have you gazed longingly at the sun as it breaks the distant horizon? Do you dream?  In a wakened state? Of things beyond, where limits cease, and we become. What we were meant to be. When I was a kid, I used to climb the TV antenna attached…

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Rehumanizing the Service Industry

Stressful times can have a way of hanging like a cloud over our daily interactions.  And despite the best intentions, we are all susceptible to fixating on the cumulative adversity we face every day.  Whether you’re worried about your health, safety, equal opportunity, the upcoming election, your finances, the education of your children, your job,…

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Solvers Versus Agitators

I had a very painful conversation with a member of my team today.  There was an issue, requiring my intervention, that was obviously a miscommunication.  I have dealt with hundreds of these over the last 25 years while leading team members across many of my businesses.  My approach is to address it as a miscommunication, where there…

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Defining Who You Are

One of the biggest challenges facing any business is to decide what you are and what you represent.  What do you stand for?  How do you distinguish yourself from the competition?   What makes your business unique and different? Deciding on your values and your purpose is an undertaking that is well worth your time…

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