Posts Tagged ‘employees’

Accepting Feedback

“Am I flexible enough to change my mind and accept feedback?” This was a question in my The Daily Stoic Journal that’s had me thinking.  It couldn’t have come at a more crucial time in our business.  We are in the middle of making considerable changes and needing to re-think where we are and where…

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3 Keys to Revenue Success

Tim Ferris wrote an interesting book called the Four-Hour Work Week.  The premise was, if you streamlined things enough, you could reduce your work week to four hours and still make the same – or more – money. While this is a great title for selling books, the reality is your chances of being successful in…

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Generosity vs Fairness

I recently read the book Principles by Ray Dalio, and one of the principles he discusses struck me as something we deal with almost every month in our lives. Here are the principle and my thoughts on it. Ray Dalio’s Principle 2.2B: Make sure people understand the difference between Fairness and Generosity. This principle has…

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Are You Rowing in the Same Direction?

There is a difference between a job description and what a person should be spending their time doing.  A job description is a tool used for hiring and training, so we know who to look for and what skill sets they have or need to acquire to fill their position.  But the real question is,…

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The Power of People: Creating Group Relationships

Our ability or inability to forge relationships with groups of people creates the juice in our life. Think about how much time you spend in one sort of group or another. Whether it is your family, church, department, company, or social club, we all spend a large amount of time being a part of and…

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What are You Committed to?

“Grow up, and that is a terribly hard thing to do.  It is much easier to skip it and go from one childhood to another.” -F. Scott Fitzgerald   Here’s a little secret:  The results we achieve in our business are a direct result of what we are committed to. Crazy, right? One of the…

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Setting Business Goals & Making Them Work

With the year approaching its end, you need to make sure you have a plan for next year’s business goals.  A good place to start is by evaluating this year’s goals.  Then, set a plan in place to help you reach next year’s goals. The trick to truly being able to look back at the end…

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The Weakness of One

I’ve discovered that the number one is the worst number in business. You don’t want to only have one product line or one customer. You don’t want to have only one source of revenue or be on only one network. We get ourselves in the most trouble however, when we have one employee who is over…

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How to Create Raving Fan Team Members

To create raving fan customers, create raving fan team members. I received this email yesterday from one of our customers:   Dr. Reynolds,             Your staff is wonderful.  I hurt my knee and went to see your people last night.  EVERYONE was friendly, empathetic, and informative.  The x-ray tech had to come in from home…

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