Success in Your Business

The Power of People: Creating Group Relationships

Our ability or inability to forge relationships with groups of people creates the juice in our life. Think about how much time you spend in one sort of group or another. Whether it is your family, church, department, company, or social club, we all spend a large amount of time being a part of and…

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What Are You Committed to?

“Grow up, and that is a terribly hard thing to do.  It is much easier to skip it and go from one childhood to another.” -F. Scott Fitzgerald Here’s a little secret:  The results we achieve in our business are a direct result of what we are committed to. Crazy, right? One of the people…

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Accepting Feedback

“Am I flexible enough to change my mind and accept feedback?” This was a question in my The Daily Stoic Journal that’s had me thinking.  It couldn’t have come at a more crucial time in our business.  We are in the middle of making considerable changes and needing to re-think where we are and where…

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3 Keys to Revenue Success

Tim Ferris wrote an interesting book called the Four-Hour Work Week.  The premise was, if you streamlined things enough, you could reduce your work week to four hours and still make the same – or more – money. While this is a great title for selling books, the reality is your chances of being successful in…

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Keys to Success in Life and Business

Do you have integrity? It sounds like an easy question with an easy answer until you really stop to think about integrity. Most of the world lacks true integrity, but once you understand how to develop true integrity, you can stand out. The word “integrity” comes from the Latin adjective, “integer.” In math, an integer…

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Holding an Effective Meeting

There are many people who think meetings are a waste of time. That may be because the meetings they go to are a waste of time. The reality is, meetings are as good as the planning, preparation, and participation that goes into them. In the last 22 years, I’ve been to great meetings, okay meetings,…

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The Weakness of One

I’ve discovered that the number one is the worst number in business. You don’t want to only have one product line or one customer. You don’t want to have only one source of revenue or be on only one network. We get ourselves in the most trouble however, when we have one employee who is over…

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How to Create Raving Fan Team Members

To create raving fan customers, create raving fan team members. I received this email yesterday from one of our customers:   Dr. Reynolds,             Your staff is wonderful.  I hurt my knee and went to see your people last night.  EVERYONE was friendly, empathetic, and informative.  The x-ray tech had to come in from home…

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Show Me the Money!

I asked my attorney friend (I know, I’m embarrassed, I have one too) how an attorney makes more money.  He replied, “Well, I guess you become a better attorney.”   I found this interesting so I started asking my other professional friends the same question.  My accountant said, “Become a better accountant” and my surgeon friend…

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