Love and Relationships

Work and Play

Don’t mix work and pleasure.   That is what I have heard most of my life.  You have your work life and you have you “life” life.   While I think the intention of this is well meant, the result is terrible.   Name a super successful person who didn’t mix their pleasure with their mission or work.  When I think…

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Rehumanizing the Service Industry

Stressful times can have a way of hanging like a cloud over our daily interactions.  And despite the best intentions, we are all susceptible to fixating on the cumulative adversity we face every day.  Whether you’re worried about your health, safety, equal opportunity, the upcoming election, your finances, the education of your children, your job,…

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Love: The Greatest Emotion?

How do you love a homeless person? How do you love a child? How do you love a patient? How do you love a customer?   The answer to each of these is that we love them by serving them. We love them by taking care of them. We don’t wait to “feel” love for…

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I Will no longer tolerate…

This “process” has changed how I show up in this world my friends. About three years ago I was attending/speaking at the Medical Practice Summit in Dallas and a friend, mentor, colleague, and fellow speaker – Dr. Tim Reynolds – encouraged the crowd to create an “I will no longer tolerate” list for their business and…

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