There are Seven Pillars of Expertise which you MUST be good at to have a truly fulfilled life.
We discussed the Six Pillars in previous posts along with the importance of your Primary Question. Today I will introduce the Seventh Pillar. It is the hardest to explain but also adds the most juice in...
How do you love a homeless person? How do you love a child? How do you love a patient? How do you love a customer?
The answer to each of these is that we love them by serving them. We love them by taking care of them. We don’t wait to “feel” love for them—we take...
It was my 56th birthday and Pamela had planned a day on the ocean in Playa Del Carmen to celebrate. I was excited, but I really had no idea what to expect. The taxi arrived at 8 a.m. and we drove 30 minutes to the pier. I love taxi drivers in Mexico because I get a chance to practice my Spanish...
My friends, family, and I were in the jungles of Uganda, Africa. We had hiked through the sweltering forest for several hours. Our thighs were burning because of the climb, and the jungle forest was brutally hot. Each of us fought our own internal battle to keep going, but we were on a...
So, we’re sitting on the beach here in Playa and this girl walks up to me and says, “You’re Tim!”
Clearly, this caught me off guard. We’re in Mexico and someone out here recognized me? I was a little cautious at first, not sure how she knew who I was. So, I...
I had a very painful conversation with a member of my team today. There was an issue, requiring my intervention, that was obviously a miscommunication. I have dealt with hundreds of these over the last 25 years while leading team members across many of my businesses.
Stressful times can have a way of hanging like a cloud over our daily interactions. And despite the best intentions, we are all susceptible to fixating on the cumulative adversity we face every day.
Whether you’re worried about your health, safety, equal opportunity, the...
There are many people who think meetings are a waste of time. That may be because the meetings they go to are a waste of time. The reality is, meetings are as good as the planning, preparation, and participation that goes into them. In the last 22 years, I’ve been to great...
To create raving fan customers, create raving fan team members.
I received this email yesterday from one of our customers:
Dr. Reynolds,
Your staff is wonderful. I hurt my knee and went to see your people last...
We all have something we want to achieve in life. You would not be reading this if that were untrue. We see proof of this daily here at Living Every Minute, as we cross paths with so many amazing people, all with different dreams and intentions.
Fascinatingly, regardless of...
In the Lord’s Prayer, the fourth stanza says, “forgive us our debts as we forgive our debtors.”
Three verses later the Lord says,
“For if ye forgive men their trespasses, your heavenly Father will also forgive you. But...
Which people are most valuable to your workplace? Of course, every person on your team is important. But all successful organizations have at least one person who everyone knows as a difference maker.
When things go wrong, this is the person you turn to for advice, insight, and solutions. ...
